The purpose of this statement is to explain to you what personal information we collect and how we make use of it.
1. Who we are
1.1 Christine Yorath Design Ltd is a limited company registered in England and Wales (09805454) at 28 The Ring Road, Shadwell, Leeds LS17 8NJ. For privacy queries, you can contact us at office@yorathgroup.com. Other contact details are on our website.
2. What’s the point of this policy?
2.1 It tells you what to expect when we collect your personal information via our website.
2.2 Generally, the policy covers only information provided to us. Christine Yorath Design Ltd are committed to protecting your privacy and maintaining the security of any personal information received in accordance with the requirements of the data protection legislation in the UK.
3. Might the policy change?
3.1 Yes. Please check it whenever you visit the website. We will assume you agree to the new version of the policy if you use the site after its effective date.
4. What do we collect?
4.1 When you make an enquiry either via phone, email or our website contact forms, we need to know your name and contact details, information included in your reviews or which you otherwise provide for display on our service, contact or other information you allow us to use for marketing and your communications with us.
5. What is our reason/legal basis for collecting the information?
5.1 Because it is necessary in order to perform our contract with you and/or take steps at your request to enter into such a contract, e.g. send service messages, process payments and fulfil orders. This applies to initial enquiries, contact and transaction details.
5.2 Because you have agreed. This applied to contact or other information which you give or allow us to use for marketing. You can withdraw permission at any time by emailing us at the above email address.
6. How long do we keep your personal information?
6.1 Until you close your account by emailing a request to the above email address.
6.2 We may hold on to some of your information for up to six years if reasonably needed for legal, regulatory or tax reasons, deal with disputes, prevent fraud or abuse and/or enforce our terms and conditions.
6.3 We may keep certain other information indefinitely because it may be helpful to you in future, such as reminding yourself about the designs, sizes or patterns you ordered.
6.4 We will keep your information which we use only for marketing until you tell us not to.
7. To whom do we send or make available your personal information?
7.1 To other people who supply us with a service, in particular: other contractors and companies who provide part of our service (e.g. measurement/installation services), delivery companies, website hosts, customer services providers and telephony providers.
7.2 To other users of our service, if you enter personal information into a review of our service.
7.3 To credit reference agencies, regulators, and the police and other law enforcement authorities to help comply with legal requirements.
7.4 To insurers and professional advisers in connection with our insurance cover or to deal with legal claims.
8. Do we send your information outside the European Union?
8.1 Your personal information which we collect is stored within the EU and is not transferred to any third countries.
9. What rights do you have?
9.1 If the legal requirements are met: To ask us for access to your personal information, to rectify it if there are any mistakes, to delete or restrict its use in certain circumstances or to “data portability” or to withdraw any consent you have given (e.g. marketing).
9.2 You may also have the right to object to the use of your personal information in certain circumstances.
9.3 if you have a complain about how we are dealing with your personal information, please contact us via the email above. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you have the right to complain to the Information Commissioner’s Office (ICO).
9.4 For more information about your rights, visit the ICO’s website: www.ico.org.uk.
10. What about cookies?
10.1 We and/or other companies use cookies and other tracking technologies on our website. A cookie is an identifier (a small file of letters and numbers) that is sent to your web browser. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others.
Christine’s studio is based in
LEEDS, WEST YORKSHIRE